Terms & Conditions
By accessing our website, browsing our cat toy collection (including interactive wands, scratch balls, and flying discs), or placing an order with us, you agree to be bound by these Terms & Conditions. These terms govern your relationship with us, outline your rights and responsibilities as a customer, and clarify our obligations regarding the sale and supply of our products. Please read these terms carefully before using our website or making a purchase; if you do not agree with any part of these Terms & Conditions, you should not use our website or place an order.
All orders placed through our website are subject to availability. We reserve the right to accept or reject any order at our discretion, including but not limited to orders that contain incorrect pricing, incomplete information, or orders for products that are out of stock. If we reject your order, we will notify you promptly and issue a full refund for any payment already received. We strive to maintain accurate stock levels for all our cat toys, but occasionally, items may become unavailable after an order is placed; in such cases, we will contact you to offer a replacement, refund, or alternative product.
Pricing for our cat toys (interactive wands, scratch balls, flying discs, and other products) is displayed on our website and is subject to change without prior notice. All prices are quoted in the applicable currency and do not include shipping costs, taxes, or customs duties (for international orders), which are added at checkout. We are not responsible for any typographical errors in pricing or product descriptions, and we reserve the right to correct such errors and cancel or adjust orders accordingly.
We take great care to ensure that our product descriptions and images are accurate and representative of the actual items you will receive. However, minor variations in color, size, or design may occur due to manufacturing processes or differences in display settings. We do not guarantee that the products will match your expectations in every detail, and any such variations do not constitute a defect or grounds for a refund unless the product is significantly different from the description.
Payment for all orders must be made in full at the time of checkout using one of our accepted payment methods. We use secure third-party payment processors to handle all payment transactions, and we do not store your payment details on our website. By providing your payment information, you confirm that you are authorized to use the payment method and that all information provided is accurate. We reserve the right to cancel any order if payment is not processed successfully.
Our products are designed for use by cats and are intended for entertainment purposes only. We are not liable for any injury to your cat, yourself, or others, or for any damage to property, resulting from the use or misuse of our products. It is your responsibility to supervise your cat during playtime and to ensure that the toys are used safely. If a toy becomes damaged or broken, you should discard it immediately to avoid the risk of choking or injury.
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of our website or purchase of our products after the changes are posted will constitute your acceptance of the revised terms. We encourage you to review these Terms & Conditions periodically to stay informed about any updates.
These Terms & Conditions shall be governed by and construed in accordance with the applicable laws of our jurisdiction. Any disputes arising out of or in connection with these terms or your use of our website or products shall be resolved through amicable negotiation where possible; if no resolution can be reached, the dispute shall be submitted to the relevant courts of our jurisdiction.